Applying Discounts

Overview

Apply ad-hoc discounts at the POS or invoice level — fixed amount, percentage, or per-line. All discounts are logged with the user who applied them for audit.

Step-by-Step Guide

1

Per-Line Discount

In the cart, click the line item → Discount. Enter amount or %. The line total updates.

2

Cart-Level Discount

F8 at the POS opens the cart discount dialog. The discount distributes proportionally across taxable lines.

3

Permission Gating

By default, cashiers can apply discounts up to a limit (e.g. 5%). Larger discounts require manager approval. Configure under Settings → Permissions → Discount Limits.

4

Manager Override

When a cashier exceeds the limit, the system prompts for a manager PIN. The discount is then logged against the manager's name, not the cashier's.

5

Reporting

Reports → Discount Report breaks down discounts by cashier, manager, and reason — useful for spotting unauthorized markdowns.

Tips & Best Practices

Tip: For recurring promotional discounts (e.g. "10% off all weekend"), use a Coupon instead of manual per-sale discounts — it's faster and auditable.

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