Privacy Policy

1. Introduction

NinoPOS (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Services”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Send administrative information, such as updates and security alerts
• Respond to your comments, questions, and requests
• Improve our Services and develop new features
• Send marketing and promotional communications (with your consent)
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract: Processing is necessary for the performance of a contract with you
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Consent: You have given us explicit consent to process your data
• Legal Obligation: Processing is necessary to comply with the law

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Services

We may use third-party service providers to facilitate our Services, provide the Services on our behalf, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Data Protection Officer

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@ninopos.com.