One POS for every hotel food & beverage outlet
Restaurant, bar, pool, room service — separate menus, one back office.
ninoPOS connects every food and beverage outlet in your hotel to one back office. Run a separate menu by the pool, route tickets to the right kitchen station, and see consolidated F&B revenue across the property.
Running a hotel restaurant today
- Outlets each run their own POS — reports never reconcile
- No way to see total F&B revenue across the property in one click
- Bar staff over-comp drinks because there’s no manager visibility
- No per-station kitchen routing — tickets get lost between outlets
Running a hotel restaurant on ninoPOS
- Restaurant, bar, room service, pool — one POS, one back office
- Per-station KOT/KDS routing so every kitchen sees only its tickets
- Live property-wide F&B revenue, by outlet and by daypart
- Manager comp limits enforced; full audit trail
Everything your hotel restaurant actually needs
Purpose-built tools — not a generic POS with the wrong defaults.
Tables, areas & open checks
Each outlet manages its own tables and areas; keep checks open, add courses, and settle when the guest is ready.
- Per-outlet tables & areas
- Open checks
- Split & merge bills
- Manager voids
Multi-outlet, one back office
Restaurant, bar, pool, room service, banqueting — separate menus, separate KDS, one consolidated dashboard.
- Per-outlet menus
- Per-outlet KDS
- Consolidated reports
- Property-wide cash-up
Banqueting & events outlet
Run banqueting as its own outlet with its own menu and KDS routing. Keep the check open across courses, apply service charge and VAT, then split or merge the bill at settlement.
- Per-outlet banquet menu
- KDS routing
- Service charge & VAT
- Split / merge bills
Multi-station KOT / KDS
Send each item to its prep station — hot kitchen, bar, dessert. Hold later courses and fire them when the table's ready.
- Per-station routing
- Course pacing
- Per-item status
- Allergy notes
M-Pesa, card, cash, voucher
All the tenders the property uses, including vouchers. Mixed-tender supported.
- M-Pesa
- Card terminals
- Cash
- Voucher / package
Property F&B reports
Revenue per outlet, per daypart, per server. Consolidated F&B revenue across the property.
- Per-outlet revenue
- Daypart heatmaps
- F&B % of revenue
- CSV / PDF export
How a hotel restaurant runs on ninoPOS
From the first order of the day to the closing report — one workflow, one screen.
1. Guest seats / orders
Restaurant, bar, pool, or room service — POS opens that outlet’s menu.
2. KOT / KDS routing
Hot, cold, bar, dessert — each station gets its part of the order.
3. Bill is presented
Service charge and VAT applied per outlet rules.
4. Tender
M-Pesa, card, cash, or voucher. Mixed-tender supported.
5. Property reports
F&B revenue rolls up across all outlets at end of day.
Local payments, currencies, and connectivity — sorted out of the box
Every hotel restaurant on ninoPOS gets M-Pesa, multi-currency, offline-resilient checkout, and WhatsApp customer messaging without a single plugin or add-on.
- Record M-Pesa & mobile-money payments
- TZS, KES, UGX, RWF, USD — multi-currency invoicing
- Offline mode for areas with unstable internet
- WhatsApp for receipts, reminders, and orders
- Local tax (VAT) reporting baked in
Frequently asked questions
Specific to hotel restaurant operations.
Can ninoPOS post restaurant charges to a guest room folio?
Not yet — automatic room-charge posting to a guest folio is on the roadmap (it needs the folio module). Today you run each outlet as its own POS with M-Pesa, card, cash and voucher tenders, and consolidated F&B reports. If you need room-charge billing now, record it as a manual payment and reconcile against your booking.
Can I run different menus at different outlets?
Yes — restaurant, bar, pool, banqueting and room-service can each have their own menu, pricing and KDS routing.
How are comps and discounts controlled?
Manager-level approvals, comp limits per role, and a full audit trail of every comp and void are built in.
New hotel restaurant features & playbooks — straight to your inbox
Drop your email and we'll keep you posted on product updates, East-Africa POS tips, and notes from hotel restaurant operators already running on ninoPOS. No spam, unsubscribe in one click.
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Also explore ninoPOS for
Related verticals that share the same DNA.
Restaurant
Tables, KOTs, splits & M-Pesa — one screen.
Bar
Tabs, happy hour, pour cost, M-Pesa — and shift-perfect cash up.
Café
Drinks, modifiers, customer profiles, M-Pesa — under 10 seconds per ticket.
Takeaway
Online & WhatsApp orders → kitchen → rider — one screen.
Fast Food
Combos, KDS, M-Pesa, mixed-tender — under 8 seconds per order.
Dive deeper into the platform
Modules every hotel restaurant uses heavily.
Ready to run your hotel restaurant on ninoPOS?
Free to start, no credit card required. Be selling within an hour.