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Client Purchase History
Overview
Per-client timeline of every sale, invoice, payment, return, and credit. The foundation of "treat customers like individuals, not transactions".
Step-by-Step Guide
1
Open Client
Clients → pick a client. The History tab shows the full chronological list.
2
Filter
By date range, by document type (invoices, payments, returns), or by amount range.
3
Drill Into Each Row
Click any row to open the original sale/invoice. From there you can re-print, email, void, or process a return.
4
Customer Insights Panel
Sidebar shows aggregates: lifetime value, average order value, frequency, last purchase date, preferred products.
Tips & Best Practices
Tip: Before a sales call, glance at the History tab — the customer feels seen ("I remember you bought the Tecno Spark last month — how's it holding up?") and the conversion rate goes up noticeably.
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