Work orders, quotes, parts — one screen
Track every repair from intake to collection.
NinoPOS gives repair shops a clean way to take in jobs, quote them, order parts, do the repair, and collect the customer — all with M-Pesa support.
Running a repair shop today
- Work orders on paper that get lost
- Customers don't know when their repair is done
- Parts cost forgotten when invoicing
Running a repair shop on NinoPOS
- Every job tracked digitally with status
- SMS / WhatsApp notification when ready
- Parts cost auto-included on the invoice
Everything your repair shop actually needs
Purpose-built tools — not a generic POS with the wrong defaults.
Work order tracking
Every repair has an intake ticket with status: received, diagnosed, awaiting parts, completed, collected.
- Status pipeline
- Photos & notes
- Customer signature
- Pickup notification
Quotations to customers
Quote the repair before starting; convert to invoice on completion.
- Branded quotes
- Convert to invoice
- Customer approval
- Re-quote on scope change
Parts inventory
Order parts for a job; tag them to the work order; cost flows into the invoice.
- Parts catalogue
- Per-job allocation
- Cost on invoice
- Supplier ledgers
M-Pesa & customer comms
M-Pesa Daraja, card, or cash. SMS / WhatsApp notification when ready.
- M-Pesa
- SMS / WhatsApp
- Pickup reminders
- Customer ledger
Margin per job
Parts cost vs labour vs invoice — see margin per work order.
- Per-job margin
- Top services
- Slow movers
- A/R aging
How a repair shop runs on NinoPOS
From the first order of the day to the closing report — one workflow, one screen.
1. Intake
Capture device details, customer contact, photos.
2. Diagnose
Notes + parts needed.
3. Quote
Send branded quote; customer approves on phone.
4. Order parts
Tag parts to the work order.
5. Repair done
Notify customer via SMS / WhatsApp.
6. Collect & pay
Convert quote to invoice; M-Pesa or cash.
Local payments, currencies, and connectivity — sorted out of the box
Every repair shop on NinoPOS gets M-Pesa Daraja, multi-currency, full offline mode, and WhatsApp customer messaging without a single plugin or add-on.
- M-Pesa Daraja STK push for instant payments
- TZS, KES, UGX, RWF, USD — multi-currency invoicing
- Offline mode for areas with unstable internet
- WhatsApp for receipts, reminders, and orders
- Local tax (VAT) reporting baked in
Frequently asked questions
Specific to repair shop operations.
Can I track every repair digitally?
Yes. Each work order has a status pipeline, photos, notes, and a customer-signature record.
Can I notify customers automatically when ready?
Yes — SMS / WhatsApp notifications fire when status changes to ready-for-collection.
Can I track parts cost per job?
Yes. Parts are tagged to a work order; cost auto-flows to the invoice and margin reports.
New repair shop features & playbooks — straight to your inbox
Drop your email and we'll keep you posted on product updates, East-Africa POS tips, and notes from repair shop operators already running on NinoPOS. No spam, unsubscribe in one click.
Already on the list? Re-subscribing is fine — we'll just refresh your preferences.
Also explore NinoPOS for
Related verticals that share the same DNA.
Dive deeper into the platform
Modules every repair shop uses heavily.
Ready to run your repair shop on NinoPOS?
Free to start, no credit card required. Be selling within an hour.