The full restaurant flow from customer-seated to table-cleared — covers POS, KOT (Kitchen Order Ticket) printing, KDS routing, and bill close. The day-to-day operating manual for a NinoPOS restaurant.
POS → Tables. Tap an Available table → enter party size. Table flips to Seated.
On the seated table → Order. Pick items from the menu grid. Modifiers (extras / dietary) prompt as needed.
F9 or Send. KOTs print at the right station(s) — drinks to bar, food to kitchen. KDS screens light up the new order.
When a station finishes its part, station-staff taps Bumped on the KDS. When ALL stations bump, the order shows Ready to Serve.
Server brings food, taps Bill on the table when the customer asks. Bill prints + (optionally) emails / WhatsApps a copy.
Take payment via cash / card / M-Pesa. After payment, Clear Table flips it back to Available; turnover-time logged.