Customizing POS Receipts

Overview

Brand your printed and emailed receipts with your logo, address, tax IDs, return policy, and custom footer message. Configure once per store; applies to all sales going forward.

Step-by-Step Guide

1

Open Receipt Settings

Settings → Receipts & Printing.

2

Upload Logo

A monochrome PNG or SVG works best on thermal printers. Color logos work for A4/email receipts.

3

Header Block

Business name, address, phone, email, TIN/VRN (for Tanzania) or KRA PIN (for Kenya).

4

Footer Block

Thank-you message, return policy summary, social handles, QR code to your storefront.

5

Preview

The right panel shows a live preview as you edit. Toggle between 80mm thermal, 58mm thermal, A4, and email format.

6

Save & Print Test

Save, then run a test sale through the POS to confirm the receipt prints correctly on your hardware.

Tips & Best Practices

Tip: For thermal printers, keep the logo under 200px wide — wider logos waste paper and may distort.
Tip: For Tanzania businesses, the TRA fiscal receipt format is handled separately under Compliance → TRA.